Canterbury 4 Business

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This mentor established his own insurance brokerage which, over twenty years, grew to twelve staff, survived two recessions and won numerous customer service awards in the process before selling to a larger group in 2003. He served as local managing director until resigning, on matters of principle, after eighteen months - foregoing a hefty salary and drift towards early retirement.

In 2004 he founded a new type of insurance business, unique in the UK. Currently operating with three staff and recently launched a franchise operation based on the new model. His experience comes from actually doing it rather than learning about it or talking about it. He doesn't pretend to understand business jargon or theory but, hopefully, can help other businesses to arrive at the right decisions at all stages of their development and across all disciplines.

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